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Installation Feedback

Installation Feedback

Your opinion matters

As part of our on-going commitment to ensuring customer satisfaction your feedback is highly appreciated in order to help us monitor our installations and continuously improve our service.

Thank you for taking the time to provide us with your feedback!

Installation Feedback

Your Name
Company Name

During your selection process, how did you find the following:

The information provided by your Seiki account manager?
The quality of the presentations, demonstrations and resources?
The overall understanding of your requirements?

After placing your order, how did you find the following:

The information provided prior to installation?
The allocated dates and planned installation timescales?
The responsiveness to your questions or problems?

During the installation, how did you find the following:

The level of disruption to your operations?
The technical knowledge of the engineer(s)?
The level of communication, keeping you informed of what was happening?
The degree to which the original project timescales were met?

Overall, how would you rate the following:

Your satisfaction with the overall experience?
Your level of satisfaction after using our software?
How likely are you to recommend Seiki?
Your overall feedback/comments/suggestions for improvement
Happy with our service? We’d love a testimonial…

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